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Creating & Managing an Account

Updated this week

Creating an account with us makes it easier to manage your orders and shop with confidence. While an account isn’t required to place an order, registering gives you access to a range of helpful features.

Do I Need an Account to Place an Order?

No — creating an account is optional.

You can place an order quickly and securely by checking out as a guest.

Guest checkout allows you to:

  • Enter your billing and delivery details

  • Choose your preferred payment method

  • Receive order confirmations and tracking updates by email

If you prefer not to register, you can still shop with us as normal.

Benefits of Creating an Account

If you choose to create an account, you’ll be able to:

  • View your order history and tracking information in one place

  • Track current and past orders more easily

  • Enjoy a faster checkout on future purchases (your details are saved securely)

  • Manage your contact details and newsletter preferences

An account can be created at any time — either during checkout or via our website.

How to Create an Account

To create an account:

  1. Visit our website and select Create Account or Register

  2. Enter your email address and create a password

  3. Submit your details to complete registration

Once registered, you can log in at any time to access your account dashboard.

Managing Your Account Details

When logged into your account, you can:

  • Update your personal and contact information

  • View previous orders and delivery updates

  • Manage saved addresses for quicker checkout

If you’ve placed orders as a guest using the same email address, these may still appear in your order history once logged in.

Having Trouble Accessing Your Account?

If you’re unable to log in, you may need to reset your password.

Please see our Password Reset guide for step-by-step instructions.


Need Help?

If you’re experiencing issues creating or managing your account, our customer care team is happy to help.

🕘 Monday – Friday, 9am – 4:30pm

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